How you can be sure that your parent is safe with us

It’s reassuring to see your parent get on well with their care provider, but how can you make sure your loved one will get a professional service and will be safe? These are valid questions, so read below what the Aspire UK team of care and support workers do to put you at ease about these worries.

Aspire UK home care support team

Being a member of the UKHCA guarantees high standards

Aspire UK have a membership in the United Kingdom Homecare Association (UKHCA) which have been raising standards for home care over 25 years. Joining the Association requires an organisation to commit to the principles and values of the UKHCA Code of Practice. It has several points; we highlight here some of the most crucial ones.

[UKHCA Statement] Ensure that staff are occupationally competent for their responsibilities and tasks and receive training and induction, supervision and support to perform their role well.

Aspire UK have a dedicated HR team who manage the recruitment of all home carers who have to go through an extensive selection process. As part of this, they do background and reference checks, conduct face-to-face interviews and enhanced Disclosure and Barring Service (DBS).

Our staffs are highly trained people who have or working towards QCF (Qualifications and Credit Framework) Level 2 and 3 qualifications in health and social care. Furthermore, they have to complete regular training. You can be sure that only a professionally trained and experienced carer with a clean criminal record will support your parent.

[UKHCA Statement] Member organisations should strive at all times to provide a service that is tailored to the individual’s needs and aspirations, is delivered reliably and in the way he or she prefers.

Aspire UK team make sure that the home carer’s personality, specialisation and interests are closely matched with the level and type of support your loved one needs.

Our Community Manager is fully dedicated to personally support our carers so that you can be reassured that the care we provide is not only of high quality but also specifically designed to meet your parent’s need.

[UKHCA Statement] Wherever possible, encourage a ‘single point of contact’ for the person using the service to maximise efficiency and minimise confusion.

Your parent will have a dedicated coordinator (apart from the home carer) who is responsible for their individual care package. You will know this person by name, and he or she will be available if you have any questions or requests.

To be sure your loved one gets a safe, high-quality and bespoke support contact the Aspire UK team today to find out how we can help you with our home care services in Leicester and Leicestershire.

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