When it comes to complex care, we understand that no two clients have the same needs, which is why we believe that our care plans should be tailored to suit everyone under our care. Our premium level complex care at home services are tailored to the individual, providing a caring and supportive environment at home, so you can be safe in the knowledge that your loved one is receiving the care they need without the unnecessary fear that they are burdening their loved ones.
Whether you are looking for support, a few hours a day or for longer periods up to 24 hours a day our qualified complex care and nursing team can help you maintain a fulfilling day-to-day life.
Aspire UK has been providing personalised complex care throughout Leicester and Leicestershire for more than 20 years. Our care and support staff are fully trained and matched to clients based on their qualifications and experience. All care is overseen by our registered nursing team.
Our Complex Care staff are available for 24-hour support, including waking and sleeping nights. As well as standard daily care tasks, our team can be there for full support during appointments, hobbies, and socialising.
Our Complex Care services are available across East Midlands including: Rutland, Nottingham, Nottinghamshire, Lincoln, Lincolnshire, Northamptonshire, Warwickshire, Coventry, Warwick, Derbyshire, Derby, Peterborough and the surrounding areas.
To further improve your care experience, we strive to offer consistency and stability for every client. We know the importance of having a familiar care worker with relevant experience in complex and also clinical services to assure you the greatest quality of care. Many of our clients regarding their care staff as not only a pillar of support, but as a friend or part of their family.
Aspire UK care staff are fully qualified in a range of skills and clinical interventions for personalised complex care, including:
At Aspire UK we are dedicated to matching your loved ones with a member of our fully trained staff for the right medical, emotional, and psychological support. You can feel confident in knowing our skills and services are completely tailored to provide the best support to help achieve independence. From anywhere between 1 to 24 hours a day, 365 days a year. our care workers go above and beyond to ensure your loved one is well looked after, safe, and happy.
Complex care is person-centred specialist support for someone with a chronic or long-term health condition, that requires extra assistance to manage their symptoms and daily activities to enable a high quality of life.
You need to contact your GP or Adult Social Care who will assist you to ascertain if you are eligible to get any funding. They will ask you how much money you have and ask about your income.
If you are eligible you may have to pay a small contribution to your care, but the social worker will sort all of this out for you.
This is a budget that Adult social care gives to you to enable you to pay for your care direct to the provider. Most of the time they give you a card, it is like a credit card, they put the money on this card, and you can pay the provider via BACS. If you are not able to manage your own monies you can ask a representative to do this for you, family normally support with this.
If you are fully funded by the NHS, the money comes from the CCG, however they ask a local Continuing Health Care (CHC) team to help you with this. If you are eligible to receive CHC care and support, they will ask you to set up a separate bank account and pay the monies into this account. This enables you to pay the care provider via Direct Debit, BACS or by cheque. You can have a nominated person to help you if you are not able to manage your own monies.
We cover the whole of Leicester and Leicestershire, this is broken down further by the following Postcode,
LE1, LE2, LE3, LE4, LE5, LE6, LE7, LE8, LE9, LE10, LE11, LE12, LE13, LE14, LE15, LE16, LE17, LE18, LE19, LE65 & LE67
We need to be confident all staff are trained to support a client; this may be from 4 days up to 2 weeks.
Yes, everyone needs a break, we will ensure staff are fully trained to look after you and will make sure you have fun but not put at risk.
Your care team would accompany you upon a hospital admission. The benefit of this is that you receive continuity of care from people you are familiar with and this assists with the workload of the ward staff who retain clinical responsibility.
We have a compliment and complaints procedure, and we will resolve the issue straight away. Our aim to for your staff to be compatible, to have empathy but to enable you to live your life as you wish to live it.
We always aim to have a team that can cover staff sickness or annual leave, our aim is for you to have a team of staff that know you well and you know them well.
If you require 24-hour care the staff have access to a phone number to contact a manager who will guide and support you. If you don’t have 24-hour care because you do not need it, you could ask your social worker for a Lifeline.
We support many clients that do not live local to them, we facilitate WhatsApp calls or video calls to enable you to speak to your loved one. The Aspire office team will keep you update too.
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At Aspire UK we are dedicated to matching your loved ones with a member of our fully trained staff for the right medical, emotional, and psychological support. You can feel confident in knowing our skills and services are completely tailored to provide the best support to help achieve independence. From anywhere between 1 to 24 hours a day, 365 days a year. our care workers go above and beyond to ensure your loved one is well looked after, safe, and happy.
We want to make a difference in your loved one’s life and help them stay living in their own home. Download our brochure and book a free consultation to assess how we can provide personalised complex support.
Enter your details below to download our brochure and read more about how we can support you and your loved ones to remain safe, happy and well cared for in the comfort of their own home.
